Ascension Press Support Articles
  • Support Home

Technical Support

  • Problems with the Ascension App
  • Troubleshooting the Ascension App
  • Will the Ascension App work on my device?
  • Can I stream my study videos on a Smart TV?
  • Hallow App
  • Kindle Instructions
  • Reading Ebooks on an Apple Device
  • Reading e-books on a Windows computer
  • My videos are not playing!
  • How to slow down a Podcast
  • How to watch videos on a TV as a Group Leader
  • Website and sign-up form problems
  • Can my group use Thinkific for our virtual meeting?
  • How to make your study video appear full screen
  • Do you recommend that my virtual group watch the videos together online?
  • Which online platforms do you recommend for virtual meetings?
  • Problems accessing a form or survey
  • How to host a study over Zoom

Categories

  • About Us
  • Rosary in a Year
  • Ascension App
  • Ascension Kids
  • Ascension Presenters
  • Billing and Payments
  • Catechism of the Catholic Church
  • Flocknote
  • Order Issues
  • Shipping Issues
  • Studies and Programs
  • Support Gifts
  • Technical Support
  • The Great Adventure Bible
  • Ascension Books
  • Bible in a Year/Catechism in a Year
  • Ebooks
  • Podcasts
  • Study Dashboard Help
  • Leading A Study
  • Participating in a study
No results found

© Ascension Press 2025. Powered by Help Scout